Zoom Communication has strongly strengthened its presence in India by launching its AI-first Zoom Contact Center and expanding the availability of zoom telephone services in six large telecommunications companies. The company also plans to score these services in the coming months.
Zoom Contact Center arrives india
The Zoom Contact Center, which is now launched in India, is a cloud-based contact center as a service solution. This benefits from artificial intelligence to help companies automate, manage and streamline customer interactions through single integrated platforms. This solution is designed for both Indian businesses and global companies working in the country.
The platform integrates features such as AI-operated virtual agents, emotions, intelligent conversation routing and real-time analysis-all are hosted for safe, scalable cloud infrastructure.
Zoom phone extension when
Along with the contact center, Zoom has also rolled out zoom phones, the cloud phone service in six Indian telecommunications. The company has participated with local carriers to ensure compliance and high service quality compliance. The Zoom phone allows companies to call and receive the zoom platform with safety quality safety and integrated collaboration equipment.
The purpose of the zoom is to reach nationwide coverage soon, which is to strengthen the distance and hybrid workforce with spontaneous communication infrastructure.
India | a large market for zoom
India is an important zoom development market. With the increase in digital changes, automation of customer support and distance work trends, Indian companies are actively looking for modern, scalable communication units. The investment of zoom in AI-operated services emphasizes the long-term strategy for this sector.
According to the Zoom officials, the company’s expanded Prasad is part of its mission to become a full collaboration forum beyond video conferences.
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